Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

May 8, 2022

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at TLC Custom Exhaust Brakes & Tires. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at TLC Custom Exhaust Brakes & Tires as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at TLC Custom Exhaust Brakes & Tires, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

TLC Custom Exhaust Brakes & Tires
1735 N Main St
Royal Oak, Michigan 48067
248-541-8300
http://www.tlcautocareroyaloak.com

Need Service?

More articles from TLC Auto Care

When Your Air Bag Light Comes On (Illuminated Air Bag Light)

February 16, 2025

There are some dashboard lights you should pay more attention to than others. One is the air bag light. If it's on and your vehicle is in an accident, your air bags probably won't do their job. Automakers began installing air bags in the late 1990's since they were mandatory in the United State... More

Got it Covered! (Timing Cover Maintenance)

February 9, 2025

You may have heard at one time or another about something called a timing belt or timing chain in your engine. And you may know that if they fail well, let's just say that there can be some major engine damage. So obviously, we want our timing belts and chains to be in tip-top shape. One part t... More

Clean Machine (Fuel and Air Induction Cleaning)

February 2, 2025

As your vehicle ages, its performance isnt quite what it used to be, but many of us never notice the change because its gradual. So here are a few questions to ask yourself. Does your vehicle feel like it doesnt have the pep that it used to? Have you noticed your fuel economy isnt quite as good... More